Shipping policy
Shipping Policy – Truly Yours Boutique
Thank you for shopping with Truly Yours Boutique 🤍
Our goal is to get your order to you quickly and safely. Please review our shipping policy below before placing your order.
📦 Processing Times
• Orders are processed within 2–4 business days (Monday–Friday)
• Business days do not include weekends or holidays
• During high-volume periods (sales, holidays, live launches), processing times may extend slightly
🚚 Shipping Rates & Delivery Times
Domestic Shipping (United States)
Available options at checkout may include:
• Standard Shipping (3–4 business days) — $7.00 flat rate
• Free Shipping on orders over $100
• Economy or Express shipping, if available
Delivery times are estimates and begin once the package is scanned by the carrier.
📍 Shipping Address Accuracy
Please double-check your shipping address before placing your order.
Truly Yours Boutique is not responsible for:
• Orders shipped to an incorrect address provided at checkout
• Packages marked as Delivered by the carrier but not received
If your tracking shows Delivered but you have not received your package, please contact the carrier directly.
📦 Order Tracking
Once your order ships, you will receive a tracking email.
Please allow 24–48 hours for tracking updates to appear.
📦 Lost, Delayed, or Carrier Issues
Truly Yours Boutique is not responsible for delays caused by shipping carriers, including USPS or UPS.
If your package is delayed or marked as delivered but missing, please contact the carrier using your tracking number:
• USPS: 1-800-275-8777
• UPS: 1-800-742-5877
While carrier issues are outside our control, we will always do our best to assist where possible.
📦 Returned Packages / Incorrect Addresses
If a package is returned to us due to an incorrect or undeliverable address:
• The customer is responsible for the cost of reshipping
• Original shipping fees are non-refundable
🌎 International Shipping
At this time, Truly Yours Boutique ships within the United States only.